Resume - Victoria Fontaine

Hi there,
You can call me Vickie.

I’m a product designer with front-end development and product management experience currently looking for a remote or hybrid remote position as a graphic/interactive designer.

My relative skills include project and product management, brand management, print design, ideation, rapid prototyping, data analysis and ideation, user and QA testing.

Education

My studies focused on interactive, graphic and motion design. After graduation I continued and still continue to further my education through hands on experience, online courses and in-person conventions and workshops.

Photoshop

Illustrator

AfterEffects

Lightroom

Figma

Visio

InDesign

AdobeXD

HTML

CSS/SCSS

JavaScript

PHP

Wordpress

Shopify

Asana

Jira

Slack

Notion

Userzoom Go

Optimizely

PROGRAMS/TOOLS
Photoshop, Illustrator, AfterEffects, Lightroom, Figma, Visio, Indesign, AdobeXD, Jira, Asana, Slack, Notion, Wordpress, Shopify, Squarespace, UserZoom Go, Optimizely

LANGUAGES
HTML, CSS, SCSS, JavaScript, PHP

2008

BFA

Rochester Institute of Technology

Rochester, NY

Experience

My work experience includes project management, brand development, and quality assurance.

2019 Speaker/Trainer @ NetRoots Nation
HOW GOOD UX LEADS TO BETTER ENGAGEMENT, RETENTION AND IMPACT

2024 - current

Designer & Developer

Self-Employed

Brand development
Custom design systems
IA/content design
Custom site design and layout
Custom admin dashboards
Graphic design for print and web
Packaging and apparel design
Front end development
Photo retouching
Motion graphics

2018 - 2024

Lead UX Designer

MoveOn.org

Conducted research projects and analyzed data to determine top key membership experiences and prioritize areas for improvement.
Defined primary quantitative goals based on company wide qualitative goals and past performances. Lead projects to improve relative product engagement.
Increased “Donate” CTA clicks by 172%, “Join” CTA clicks by 249%, and “Start A Petition” CTA clicks by 1103% through the navigation update project.
Created branding and design systems for a multitude of campaigns ranging from simple to complex with varying target audiences, timelines and purposes.
Routinely conducted A/B experiments in Optimizely, analyzed results, designed and implemented changes or worked closely with tech to implement changes based on desired results vs actual results.
Lead user group tests for acceptance with existing features, beta prototypes, new experiences, and more on platforms such as UserZoom Go.
Designed built and tested custom microsites in rapid response environments with a typical turn around time of 2 weeks.
Worked with stakeholders to determine project success metrics and KPIs as well as set feasible milestones and long terms goals.
Managed teams of junior designers, freelancers and 3rd party agencies.
Responsible for design sign off on all internal projects.

2015 - 2017

Full Stack Developer & Interactive Designer

Bauer Xcel Media

Redesigned and lead the front-end rebuild of Sweepon.com with a mobile first approach and responsive layout using bootstrap.
Worked on a team of developers completing the back-end build of Sweepon.com.
Worked closely with the marketing team as lead developer for landing pages and promotional sales.
Worked closely with the design team to implement new features on sweepon.com and sister editorial sites.
Assisted with removal of legacy code and moving the site to an MVC framework while revamping test cases in a TDD environment.

2013 - 2014

Interactive Designer & Motion Artist

E-ON SOFTWARE

Responsible for the design and build of the promotional site for the release of LumenRT 15.
Created teaser videos demoing interface use and product renders promoting the release of LumenRT 15.
Created tutorial videos for member support and free content made available for VUE, LumenRT and PlantFactory.
Foster relationships within in the user community by manage communications in newsletters and forums.
Conduct, review, and edit numerous interviews with individuals and companies that used E-On software products.

2011-2012

Web Designer & Developer

UNIVERSITY OF ROCHESTER

Commissioned to work on the design and build of the AID’s Education Posters, the Camelot Project, the Data Management Repositories, the Giving Page on the main library’s site, and the Blake Illustrated Journal Project.
Managed small site builds for a variety of departments within the Rush Rhees Library.
Created original site designs and built previously created designs in Drupal, WordPress, and OJS (Open Journal Systems).

2012 - 2013

Lead Web/Email Designer & QA Manager

THE SALZMAN GROUP

Lead the redesign of the company’s main website wholelattelove.com.
Redesigned the homepages of the company’s microsites and media campaigns.
Streamlined a new QA process to a team of 8 employees for the new site launch of wholelattelove.com.
Responsible for the email and media campaigns for various products/sales across the site.

2009 - 2011

Front End Developer & QA Engineer

HEARTBEAT IDEAS

Helped create and evolve the QA process during the companies growth.
Re-Organized tech team and QA documentation as needed during growth
Managed small teams of QA and tech freelancers.
Tested small to large site builds, banners, phone apps, & widgets.
Managed all product tracking through google analytics, webtrendz, and atlas.
Oversaw internal file pushes and deployment for each site.
Designed, built and tested company branded and client HTML emails.

2008 - 2009

Project Manager

Heartbeat Ideas

Managed relationships with long term accounts and small to medium site maintenance projects.
Managed medium and large site builds including content review & copy development, IA, design, development, QA and launch.
Managed and worked with voiceover talent and 3rd party studios for media campaigns.
Gained hands on experience with best SEO and SEM practices.
Worked closely with creative, copy, media, tech, and strategy teams.

Victoria Fontaine

Product Designer // Front End Developer with product management skills

Hi there, You can call me Vickie.